QuNaMai Privacy Policy

1. Collection and Use of Personal Information

When you use QuNaMai services, we may request personal information to provide and improve our products. You are not obligated to provide this data, but certain features may be unavailable without it.

2. Types of Personal Information Collected

We collect the following information when you:

• Create an account: Name, email, phone number, shipping address, and contact preferences.

• Make purchases: Recipient details (for gifts), payment information (processed securely via third parties).

• Comply with laws: Government-issued ID (e.g., for customs clearance, where required).

3. How We Use Your Data

• Service delivery: Process orders, send transaction notifications (non-opt-out), and authenticate users.

• Marketing: Notify you about new products or promotions (opt-out available).

• Analytics: Improve services via internal research and fraud prevention.

• Third-party integrations:

  • JPush (push notifications)

  • Huawei HMS (device compatibility)

  • Alipay (payments)

  • Tencent Bugly (error monitoring)

4. Non-Personal Data

We collect aggregated data (e.g., location, device type, browser) to analyze trends and enhance user experience. This data is anonymized and not linked to individual identities.

5. Cookies and Tracking Technologies

• Cookies/pixel tags: Track website usage, measure ad performance, and personalize content.

• Log files: Automatically record IP addresses, OS, and timestamps for security and diagnostics.

6. Data Security

• Encryption: TLS for data transmission; encrypted storage with restricted access.

• Passwords: Stored in hashed form, even with third-party providers.

7. Data Disclosure

We may share information:

• To comply with legal requests (e.g., court orders).

• During corporate transactions (e.g., mergers).

• With trusted partners (e.g., payment processors) under strict confidentiality agreements.

8. User Rights

• Access/correction: Contact us to review or update your data.

• Deletion: Request removal where legally permissible.

• Complaints: Escalate to regulatory authorities if unresolved.

App Permissions

• Storage (WRITE_EXTERNAL_STORAGE): For profile photos/file uploads.

• Camera (CAMERA): Scan QR codes (e.g., promotions) or upload images.

• Microphone (RECORD_AUDIO): Voice messages to customer support.

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